
Who I am
Technology has always fascinated me—not just for its complexity but for its ability to solve problems and connect people. My journey in IT support started nearly five years ago, and since then, I’ve dedicated myself to helping individuals and businesses navigate the digital world with confidence.
What I do
I specialize in website management, email configuration, DNS setup, and IT troubleshooting. From fixing broken websites to ensuring smooth email communication, I take pride in finding efficient solutions to technical challenges. I understand how frustrating tech issues can be, which is why I bring a problem-solving mindset and a customer-first approach to every case I handle.
Why I Love IT Support
What I love most about my work is the opportunity to make technology accessible. Whether it’s assisting a small business in setting up their first website, troubleshooting a complex DNS issue, or ensuring seamless email communication for a company, I thrive on creating solutions that empower users.
How I work
I believe that great IT support isn’t just about fixing things—it’s about understanding problems from the user’s perspective, communicating clearly, and providing long-term solutions. I enjoy working with people just as much as I enjoy working with technology.